An important part of any reasonable steps defence is ensuring systems and processes are regularly reviewed. This confirms that the systems and processes are in place, continue to be relevant and are working.
Verbal based systems provide the weakest feedback to management and increase the likelihood of a CoR breach.
When there is an incident or a road accident people can often recall previous examples of near misses or similar events. Without the benefit of a reliable recording system (paper or electronic), businesses are unable to prove action on previous incidents and undermining their reasonable steps defence.
CoR Australia can undertake a CoR reviews and provide guidance specific to your business in the supply chain and your role in the supply chain.