Before making your purchase please read through these Terms and Conditions. By using this website and making a purchase, you agree to the Terms and Conditions as set out below. You are bound by these Terms and Conditions and should review them whenever you are using this website and making a purchase.


By completing the subscription registration form you warrant (in accordance with the Website Terms of Use) that:

  • The information which you are required to provide when you register is true, accurate, current and complete in all respects; and
  • You are not impersonating any other person or entity.

During the term of this agreement you will notify us immediately of any changes to your information by emailing our customer service representatives at our Contact Page, telephoning them on 07 3118 6161 (Intl. 0011 617 3118 6161) or by updating your information within your eHub account.

Goods and Services Tax

All prices are in Australian Dollars and are exclusive of Australian Goods and Services Tax (GST) where applicable. Urban E-Learning will issue a compliant tax invoice where appropriate.

Security Policy

When purchasing from Urban E-Learning by credit card your financial details are passed through a secure server using the latest industry standard 128-bit SSL (Secure Sockets Layer) encryption technology.

Privacy Policy

Urban Global regards customer privacy as an important part of our relationship with our customers. Our privacy policy applies to all Urban E-Learning users and conforms to Internet privacy standards. Please click here to review our Privacy Policy.

Refund Policy

Please choose carefully as we are not required to provide a refund if you change your mind about the services you asked for or choose the wrong service/product.

Cancellation Policy

You may request cancellation of your subscription at any time by providing written notice that you wish to cancel. The cancellation will be effective as of the next subscription payment period. Payment for the Base Subscription is charged on a monthly basis. Payment for the Full Access Subscription is charged on an annual basis (12 months upfront).

Pricing Policy

We retain the rights to review and update our subscription prices at any time. If the price for your next subscription period will increase we will notify you by email prior to the payment..

Use of Information and Advice

All information contained on our website, in our publications and in emails is general in nature and does not take your organisation’s specific circumstances into account.

Urban Global cannot accept liability or responsibility for loss or damages caused as a result of a subscriber acting or not acting on the information and advice provided on our website, in our publications or in emails.

If you are unsure as to the suitability of the information or advice for your specific organisation, please seek professional advice.

Access to Information and Services

Subscribers will have access to the information and services relevant to their subscription level. Usernames, passwords and details to access other subscriber services must not be revealed to any third party.

Training Discount Coupon

The discount coupon is provided to each paid subscriber and is for the subscriber’s personal use. The coupon code must not be provided to any third party. Once issued, the discount coupon is the responsibility of the subscriber and no additional coupons will be issued.

Use of Copyright Material

All material published on our websites (e.g. templates) is copyright to CoR Australia (Urban Global) and cannot be provided to any third party. Templates (accessed via the full access subscription) are for internal use within the organisation and cannot be on-sold, used or disclosed for commercial gain in any form. Material within the email newsletters can be used in accordance with standard referencing procedures, ensuring a reference link is provided to the CoR Australia website.

Breach of the Terms and Conditions

Any subscriber or user who breaches the Terms and Conditions will have their subscription cancelled and may have further action taken against them under the law.

Amendment to the Terms and Conditions

We reserve the right to amend the Terms and Conditions at any time. Your continued subscription to CoR Compliance Services constitutes your acceptance of any amendments.


By ticking the box below you acknowledge that:

  1. You have read and understand the above Terms and Conditions and are proceeding to continue with your purchase;
  2. You agree to be bound by the Terms and Conditions of Use; and
  3. You understand the consequences of failing to comply with the above Terms and Conditions.